Can a UK travel agent book directly with MVL?
Yes. UK travel agents and tour operators can request pre-arranged guest transport through MVL's Johannesburg booking channel.
Should I give UK time or South African time for collection?
Give collection times in South African local time (SAST, UTC+2), and copy the scheduled local arrival or departure from the flight itinerary. MVL can then review the requested road-transfer timing against the supplied details.
Are child seats and accessible vehicles automatically included?
No. State each requirement when requesting a quotation, including children's ages and any mobility or equipment needs. Ask MVL to confirm the suitable arrangement and any applicable charges before booking.
Can the itinerary include airport, hotel and safari transfers?
Yes. Send the full itinerary so the separate movements can be reviewed as one connected transport plan.
How are luggage requirements handled?
Provide the number and type of bags, including special luggage, so the suitable vehicle requirement can be assessed before confirmation.